Effective date: August 17, 2026 Golden West Specialty Foods, Inc. respects your privacy. This Privacy Policy explains what information we collect through gwsfoods.com, how we use it, and when it may be disclosed to others.

Information You Provide to Us

You may provide personal information when you contact us through our website, by email, by telephone, or through a linked contact form. Depending on how you contact us, this information may include:

• Your name
• Your email address
• Your company or organization
• Your telephone number
• The subject and contents of your message
• Any other information you choose to provide

Please do not submit sensitive personal or confidential information through a website contact form or the AI Concierge.

Information Collected Automatically

When you visit our website, our website host and service providers may automatically collect limited technical information, including:

• Your IP address
• Browser and device information
• The date and time of your visit
• Pages viewed and links followed
• Referring and exit pages
• Cookie or similar device identifiers
• Information used to detect spam, fraud, abuse, or security threats

We use this information to operate, maintain, secure and improve the website and to understand generally how visitors use it.

Contact Forms

When you submit a contact form, we use the information you provide to respond to your question or request and to conduct related business communications. Our website may provide both an on-site contact form and a link to a form operated through Airtable. Information submitted through Airtable is also subject to Airtable’s own privacy practices. Submitting an inquiry does not automatically subscribe you to promotional email. If we offer promotional email communications, you may unsubscribe at any time by using the unsubscribe instructions in the message or by contacting us.

AI Concierge

Our website may offer an AI-powered concierge that allows visitors to ask questions about Golden West Specialty Foods and its products. When you use the AI Concierge, the contents of your conversation and related technical information may be received and processed on our behalf by our AI service provider, Concierge AI Technologies, Inc. We and our service provider may retain those communications to provide the service, respond to inquiries, maintain security and improve performance. The AI Concierge may generate inaccurate or incomplete responses. Its responses should not be treated as professional, legal, medical, nutritional or other specialized advice.

Cookies

Our website and its service providers may use cookies or similar technologies necessary to operate the website, remember preferences, maintain security and understand website usage. You can restrict or delete cookies through your browser settings. Disabling cookies may affect the operation of certain website features. Our website does not currently respond to browser “Do Not Track” signals. Because we do not sell personal information or use it for cross-context behavioral advertising, we do not currently provide a “Do Not Sell or Share My Personal Information” link.

How We Use Information

We may use information collected through the website to:

• Respond to inquiries and requests
• Communicate about our company, brands, products and services
• Evaluate wholesale, distribution, private-label or other business opportunities
• Operate, maintain and improve the website
• Monitor website performance and usage
• Prevent spam, fraud, misuse and security incidents
• Comply with legal obligations
• Protect our rights, property, employees, customers and others

How We Disclose Information

We do not sell or rent personal information. We may disclose information to service providers that assist us in operating the website and conducting our business, including providers of:

• Website hosting and administration
• Contact forms and business databases
• Email and communications
• Website security and spam prevention
• Analytics and technical support
• AI-powered website assistance

These providers receive information only as reasonably necessary to perform services for us and are subject to their own contractual and legal obligations. We may also disclose information:

• When required by law, subpoena, court order or other legal process
• To investigate fraud, security incidents or misuse
• To protect our legal rights or the safety of others
• In connection with a merger, acquisition, financing, sale of assets or similar business transaction

Links to Other Websites

Our website contains links to websites and services operated by other companies, including wholesale-ordering and retail-ordering platforms. Those companies collect and use information according to their own privacy policies. Golden West Specialty Foods is not responsible for the privacy or security practices of third-party websites.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements and complying with legal obligations. Retention periods may vary depending on the nature of the communication and our business or legal requirements.

Security

We use reasonable administrative and technical measures intended to protect personal information. However, no website, email system or electronic transmission can be guaranteed to be completely secure.

Children’s Privacy

This website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

Your Choices and Requests

You may contact us to:

• Ask what personal information you have provided to us through the website
• Request that inaccurate information be corrected
• Request deletion of information, subject to applicable legal and business-record requirements
• Withdraw from promotional email communications

We may need to verify your identity before acting on a request.

International Visitors

Golden West Specialty Foods is located in the United States. If you access the website from another country, information you provide may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Changes to This Policy

We may revise this Privacy Policy when our website or privacy practices change. The updated policy will be posted on this page with a revised effective date. Material changes will apply prospectively from the date they are posted.

Contact Us

If you have questions or requests concerning this Privacy Policy, contact: